LUXURY AND BESPOKE GRAZING, CATERING & COOKIES. 

IT'S EVENT SEASON!

As the warmer is heating up, it's starting to begin PRIME TIME for all your events, both personal and business. Don't leave your enquires too late as the remainder of the year is filling up fast with both corporate events such as Christmas, R U OK Day and Melbourne Cup and personal family events such as Christmas Parties, Baby Showers and Birthdays.

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We cater for ALL events! See our 'Grazing Table' and 'Corporate Catering' Tab to see what we can offer for you and your event. 

WE CATER FOR ALL EVENTS

We offer boxes or table-scopes for every occasion. From supporting your corporate events, luxury weekend grazing, birthdays and private events.

HAWKESBURY LOCAL BUSINESS AWARDS, WINNER 2021 & FINALIST FOR 2022

THANK YOU! Thank you to all of our amazing loyal customers for all your support over our past year of trading. We can't believe we we're a finalist and now the WINNER after a year of trading. 

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IMPORTANT INFORMATION

Privacy Policy

Your privacy is protected and won't be used for marketing purposes unless instructed. 

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Terms & Conditions

Please read the terms and conditions attached. In paying your booking fee or purchasing online you are agreeing to the Terms and Conditions, as set out by @THECOOKIECART&CO for your event.

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• No refunds or return unless THECOOKIECART&CO grants an exception. 

  
  

• All prices advertised on website are excluding GST. GST applied at checkout.

  
  

• All THICKK Cookie orders can only select a maximum of 3 flavours due to production times. 

  
  

• All prices advertised on the SHOP page are quoted for pickup only. Delivery is extra and can be added on upon checkout. 

  
  

• All deliveries made are ran by a third party company. TCC&C takes no responsibility for wrong delivery addresses upon checkout even if you message us personally to change. Delivery times are not guaranteed and take no responsibility for third party couriers. 

  
  

• Please check booking availability tab (when applicable) prior to purchasing goods, no refunds for not checking this page. 

  
  

• 72-48 hours notice (latest) on ANY orders. 

  
  

• THICKK Cookie Grazing Boxes cannot be posted and only cookies will be shipped.

  
  

• Grazing Boxes that have been selected with the SHIPPING option instead of the delivery will need to be picked up - no refund will be given as this is clear upon checkout.

  
  

• All items listed or pictures in our Grazing Boxes are subject to change due to change of season, health/intolerance, safety reasons and change of suppliers. We use premium and fresh quality suppliers who require an ABN to purchase from, not large chain household supermarkets.

  
  

• No returns due to food safety and health regulations.

  
  

• 50% deposit is taken on all orders, unless specified.

  
  

• Remaining 50% due 14 days prior to event.  

  
  

• Shipping available for cookies within AUS only.

  
  

• Please note if there is no certain THICKK Cookie flavour in stock that you have requested you will be substituted another option you have selected. This is for supplier purposes. 

  
  

• TCC&C takes no responsibility for damaged goods on arrival, however we will ensure this is avoided due to our heavy duty packaging. 

  
  

• If delivery is selected upon checkout, please ensure you select the relevant LGA area - no refunds for selecting the wrong LGA.

  
  

• No alcohol available on postage. 

  
  

• All Grazing Boxes may be substituted for a different box (colour and shape) due to supplier availability.

  
  

• All cookie orders may take up to 5-7 business days (even when paying express) due to current COVID-19 situation. Your cookies have a shelf-life of 2 weeks however.

  
  

• There may be traces of nuts, dairy, eggs, wheat in all stages of prepping and cooking - please advise us if you have an allergy in the notes section on your order.  

  
  

• TCC&C is fully registered, insured and has relevant qualifications to trade. 

  
  

• When paying a deposit for a booking your event and date is not secure until we receive payment and proof of balance. 

  
  

• Any cancellation or change to our service whatsoever MUST be advised to @THECOOKIECART&CO in writing as soon as possible. Notice of cancellation or any changes to our service will not be deemed received unless it is in writing from you to THECOOKIECART&CO.

  
  

• If by reason of any fact, circumstance, matter or thing beyond the control of @THECOOKIECART&CO occur resulting THECOOKIECART&CO being unable to wholly or in part carry out its obligations under the agreement, THECOOKIECART&CO is relieved of those obligations under this agreement to the extent and for the period that it is unable to carry out same and the risk of frustration is to be borne by you.

  
  

• In the unlikely event that we are unable to cater for the event the booking fee will be refunded.

  
  

• If cancellation of your booking is initiated by you (or your representative), all monies paid to date will be forfeited and credited with a 6-12 month validation. 

  
  

• You hereby acknowledge and agree that in addition to the Total fee payable for the good/and or services provided by THECOOKIECART&CO you will be liable to reimburse THECOOKIECART&CO for any and all cleaning or breakage incurred  whilst providing the good/and or services.

  
  

• In the event of a natural disaster or (Flooding, Tsunami, Fire etc) or COVID-19, TCC&C does not refund if unable to attend event, and a credit will be supplied with validation between 6-12 months. 

  
  

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  ​Whilst all custom order (grazing and sugar cookies), are taken into the clients consideration and request, TCC&C does have the right to tweak minor details including flavours, decorations and or supplier availability. Whilst we do our best to ensure you as the client receives what they ask for, we do have the eye for detail and experience in the industry. Final product may be tweaked slightly for the clients best interest from a styling point of view, from THECOOKIECART&CO.